- APPS
- Fleet/Auto/Vehicle Repair Service Scheduler, Online Request Management and Fleet Integration 17.0
Fleet/Auto/Vehicle Repair Service Scheduler, Online Request Management and Fleet Integration
by Probuse Consulting Service Pvt. Ltd.
Technical name | fleet_repair_request_management |
License | LGPL-3 |
Website | http://www.probuse.com |
Extensions | Job Cost Sheet for Fleet Repair Works/Jobs Fleet Repair Integration with Stock Inventory Material Purchase Requisitions for Fleet Repair Request Fleet Repair Request Bundle Apps |
Fleet / Vehicle Repair Request Management
Fleet/Auto/Vehicle Repair Service Scheduler, Online Request Management, and Fleet Integration
This app allows you to manage online requests from your customer for fleet/vehicle/service repairs and it also integrates with Odoo's standard fleet app.
This module is fully integrated with the Odoo fleet module and repair module.
Main Features:
- Your customers can send Fleet/Auto/Vehicle repair requests from your website and also attach documents/images as attachments while submitting a form.
- Generation of unique repair request on submission and record it as fleet repair request in the backend.
- Customers can check the status of all their own fleet repair requests submitted by them on the account page of your portal.
- Allow your user to print a PDF report of fleet repair requests.
- Repair User / Technician can communicate with customers using chatter and fill timesheets on workings on their requests.
- The repair Manager can close fleet repair requests and send repair requests for feedback to customers.
- Customers can give feedback and rating of fleet repair requests done by the user.
- Manage your fleet repair request using the assignment repair team.
- For more details please watch the video and check the below screenshots.
General Workflow:
- Customers come on websites and want to book fleet/auto/vehicle repair requests.
- Customers go to the link to create a fleet/vehicle repair request.
- Customers can see the form and fill in details. (view timeslots button allows him to see available time to meet advisor/representative).
- Customer can choose multiple services - Pricing is shown if price is not available on the service form in the backend then it will show 'Ask Advisor for Pricing'
- Customers can choose Year, Make, Model, and enter a number plate / License Plate. (System will search License Plate in odoo list of fleets/vehicle and if found then it automatically link Vehicle in backend otherwise repair manager has to create a new vehicle.).
- On submission of repair request system will create repair request in the backend as well as create an appointment/meeting with an advisor.
- The repair manager can open a repair request in the backend, see details entered by the customer and also fill some details manually and assign that request to technical or repair use.
- The repair manager will create the vehicle (if not available in the system), service logs, and repair order.
- Repair users can work on repair requests and fill in timesheets.
- Repair managers can close the request and will send an email to the customer to request feedback.
- Customers can fill in online feedback after getting service.
Menus Available:
- Fleet Repair
- Analytic Account
- Analytic Accounts
- Configration
- Appointment Slots
- Fleet Teams
- Fleet Repair
- Fleet Repair Request
- Reports
- Repair Analysis
Repair users examples for screens below
- Customer :- Edwin Hansen
- Repair Manager:- Mitchell Admin Edward Foster
- Repair User :- Marc Demo
Role of customer
Role of repair manager
Role of Repair User/Technician
Edition Compatibility:
Enterprise Odoo.sh Community
Create Repair Request Page Menu on Website

Fleet Repair Request Submit Form / Page

Repair request online form - Logged in with Edwin Hansen Customer Example
Service types listed are dynamic and coming from Odoo fleet services

Acknowledgement Message on Submit

Repair Manager Mitchell Foster assigning Repair Request

Repair Manager Mitchell Foster View Meetings

Repair Manager Mitchell Foster With Create Vehicle button

Repair Manager Mitchell Foster ==> Created Vehicle Show

Repair Manager Mitchell Foster ==> Created Vehicle Show

Repair Manager Mitchell Foster ==>Create Vehicle Services Button

After Click Open Wizard

Repair Manager Mitchell Foster ==> View Created Vehicle Services Now

Repair Manager Mitchell Foster with Create Job Order / Work Order Button

Repair Manager Mitchell Foster ==> Create Job Order / Work Order

Repair Manager Mitchell Foster with Create Repair Order button

Repair Manager Mitchell Foster ==>View Repair Order Now

Repair User Marc Demo Send Message On Customer

Repair User Marc Demo ==> Created Task/JOb Order/Work Order Show

Repair User Marc Demo ==> Created Task/JOb Order/Work Order Form View

Repair User Marc Demo ==> Repair Orders Form View

Repair User Marc Demo ==> Services Smart Button

Repair User Marc Demo ==> Services Form View

Repair User Marc Demo ==> Services Form View

Repair User Marc Demo ==> Services Form View

Repair User Marc Demo works on Repair Request and fills Timesheets

Repair Manager Mitchell Foster Set to Close Fleet Repair Request on Request is Completed.

Customer Edwin Hansen Received Email

Customer Edwin Hansen give Repair Work Feedback

Thank You Message for Giving Feedback to Customer

Your Fleet Repair Request on Portal/My Account for Customer

List of Repair Requests - Login with Edwin Hansen Customer on My Account / Portal on Website

Display Fleet Repair Request Form to Edwin Hansen Customer on Portal

Repair Manager Mitchell Foster ==> View Feedback on Repair Request in the Backend

Print Fleet Repair Request PDF Report Sample


Repair Request Analysis Report for Manager

Repair Request Bar Chart Report

Repair Request Line Chart Report

Repair Request Pie Chart Report

Fleet Repair Team - Form View
If you set any team as the default team then the repair request created from the website will be set as the default team but later you can change it.

Appointment Slots- List View for Online Appointment with Customer

Appointment Slot Form View

Set Adviser / Appointee
Configure Adviser / Appointee.

Service Types List View Setup

Analytic Accounts List View - [Odoo Standard]

Contact / Support
Introducing
Probuse Consulting Services Pvt. Ltd.
If you need any help or want more additional features, you may contact us through:
Email: [email protected]
Website: www.probuse.com
Skype: mustufa_probuse
Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.
Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.
Our Services
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