APPS
Occasional Agents on Helpdesk Tickets 17.0

Occasional Agents on Helpdesk Tickets

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v 17.0 0

Technical name	helpdesk_occasional_agents
License	LGPL-3
Website	http://www.probuse.com
Extensions	Bundle of Website Helpdesk Support Ticket

Description
License

Occasional Agents on Website Helpdesk Support Ticket

Allow Access of Support Ticket to Occasional Agents / Employees

Only Compatible with Odoo Community Edition

This module allows your occasional agents / employees of your system to access helpdesk support tickets as.

Main Features

System to allow your occasional agents who are internal employees / internal real users of other departments to access some assigned helpdesk support tickets.
Occasional agents will see menu and tickets where they are set as occasional agents.
Occasional agents can communicate with customers or internal support teams using open chatter on support ticket form.
For more details please see below screenshots and watch the video.

Menu Items Available:

Occasional Agents Desk

Helpdesk Tickets

Helpdesk Tickets

Helpdesk Users Example for below Screenshots:

Support User ==> Martin Luther

Occasional Agent ===> John Smith

Edition Compatibility:

Only Community

Set Occasional Agents on Helpdesk Ticket Form using Support User / Support Manager

Occasional Agents Desk Menu

Helpdesk Occasional Agents Kanban View Menu with Occasional Agent / User Login

Helpdesk Occasional Agents List View with Occasional Agent / User Login

Helpdesk Support Ticket Form Helpdesk Occasional Agents with Occasional Agent / User Login

Contact / Support
Introducing Probuse Consulting Services Pvt. Ltd.

If you need any help or want more additional features, you may contact us through:
Email: [email protected]
Website: www.probuse.com
Skype: mustufa_probuse

Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.

Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.

Our Services

Odoo Implementation

Odoo Support

Odoo Customization

Odoo Migration

Odoo Training

This is an unofficial translation of the GNU Lesser General Public License into Vietnamese. It was not published by the Free Software Foundation, and does not legally state the distribution terms for software that uses the GNU LGPL - only the original English text of the GNU LGPL does that. However, we hope that this translation will help language speakers understand the GNU LGPL better.
GNU LESSER GENERAL PUBLIC LICENSE Version 3, 29 June 2007
Copyright (C) 2007 Free Software Foundation, Inc. <https://fsf.org/> Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
This version of the GNU Lesser General Public License incorporates the terms and conditions of version 3 of the GNU General Public License, supplemented by the additional permissions listed below.
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