APPS
POS Helpdesk Customer Support 17.0

POS Helpdesk Customer Support

$ 54.45 $ 54.45

v 17.0 0

Technical name	helpdesk_support_ticket_pos
License	LGPL-3
Website	www.probuse.com
Extensions	POS Helpdesk RMA Return Merchandise Authorization

Description
License

Helpdesk Support Ticket POS Odoo App

Point of Sales Helpdesk Customer Support

Customer Support for POS Support Ticket System

This app allows you to manage POS customer support tickets using a helpdesk ticket system as shown.

Main Features:

This app allows you to manage your POS customer helpdesk tickets.
Allow your POS team to manage helpdesk support ticket requests from customers.
Allow your POS order related tickets from a helpdesk ticket system.
This app is only for Odoo community edition.
Allow your customer to create a ticket with POS reference as shown.
Customer can create ticket with two way:
- By going into POS My Account Portal.
- Going into Direct Create Ticket from Website.
For more details please check below screenshots and watch the video.

Edition Compatibility:

Community

My Account POS Flow Portal Customer

My Account Menu (Odoo Standard)

POS Orders Menu

POS Orders List View with Open Ticket Button

Helpdesk Ticket Submit Form With POS Ref

Thank You Message Page

Helpdesk Form View (Backend) With POS Field and smart button

POS Order List View (Odoo Standard)

Return Product Button (Odoo Standard)

New Refund POS (Odoo Standard)

After Payment on New Refund POS (Odoo Standard)

Direct Create Ticket Flow

Create Ticket Menu on Website Page

Helpdesk Ticket Submit Form With POS Order Reference Selection

Thank You Message Page

Helpdesk Form View (Backend) With POS Field and Smart Button

Note : Return POS flow same as the per flow.

Contact / Support
Introducing Probuse Consulting Services Pvt. Ltd.

If you need any help or want more additional features, you may contact us through:
Email: [email protected]
Website: www.probuse.com
Skype: mustufa_probuse

Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.

Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.

Our Services

Odoo Implementation

Odoo Support

Odoo Customization

Odoo Migration

Odoo Training

This is an unofficial translation of the GNU Lesser General Public License into Vietnamese. It was not published by the Free Software Foundation, and does not legally state the distribution terms for software that uses the GNU LGPL - only the original English text of the GNU LGPL does that. However, we hope that this translation will help language speakers understand the GNU LGPL better.
GNU LESSER GENERAL PUBLIC LICENSE Version 3, 29 June 2007
Copyright (C) 2007 Free Software Foundation, Inc. <https://fsf.org/> Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
This version of the GNU Lesser General Public License incorporates the terms and conditions of version 3 of the GNU General Public License, supplemented by the additional permissions listed below.
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