APPS
Helpdesk Team Email Alias 17.0

Helpdesk Team Email Alias

$ 21.45 $ 21.45

v 17.0 0

Technical name	helpdesk_team_mail_alias
License	LGPL-3
Website	www.probuse.com
Extensions	Bundle of Website Helpdesk Support Ticket

Description
License

Helpdesk Support Ticket Team Mail Alias

Email Alias for Helpdesk Support Team in Odoo

Compatible with Community Edition Odoo

Allow you to set an alias on the helpdesk support team so when a customer sends an email to this team the email id system will automatically set this team on the created ticket (Catchall should be configured).

Main Features:

The Support Manager can manage aliases on the helpdesk team.
Sending mail to this email will create a new ticket directly assigning this team on ticket.
For more details please see below screenshots and watch the video.

Edition Compatibility:

Only Community

Helpdesk Teams

Menu: Helpdesk/Configuration/Helpdesk Teams

Alias configuration on Helpdesk Team Form

Menu: Helpdesk/Configuration/Helpdesk Teams

Created Email Aliases in System for Helpdesk Team

Menu: Settings/Technical/Email/Aliases

Contact / Support
Introducing Probuse Consulting Services Pvt. Ltd.

If you need any help or want more additional features, you may contact us through:
Email: [email protected]
Website: www.probuse.com
Skype: mustufa_probuse

Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.

Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.

Our Services

Odoo Implementation

Odoo Support

Odoo Customization

Odoo Migration

Odoo Training

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GNU LESSER GENERAL PUBLIC LICENSE Version 3, 29 June 2007
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