APPS
Helpdesk Support Ticket Locking System 17.0

Helpdesk Support Ticket Locking System

$ 5.50 $ 5.50

v 17.0 0

Technical name	helpdesk_ticket_lock_system
License	LGPL-3
Website	http://www.probuse.com
Extensions	Bundle of Website Helpdesk Support Ticket

Description
License

Helpdesk Support Ticket Locking System

Support Ticket Lock in Helpdesk Odoo App

APP COMPATIBLE WITH ODOO COMMUNITY EDITION

This app allows support users / technicians / support managers to lock the helpdesk support ticket they are working on.

Main Features:

Lock the Helpdesk ticket anytime for a given start and end datetime.
Unlock feature is also available so users can unlock tickets when they want.
Users who have locked the ticket can update values on the ticket.
Other users will get a warning message if they try to update values on the locked tickets.
For more details please watch the video and check below screenshots.

Edition Compatibility:

Only Community

Helpdesk Support Ticket Form with Lock Ticket Button

Tickets will be locked by the Lock Ticket Button.

Helpdesk Support Ticket with Lock Ticket Wizard

Enter Start Date , End Date and surety to lock for particular duration.

Helpdesk Support Ticket with Lock Information / Details

Helpdesk Support Ticket with Lock Information Message Showing

Helpdesk Support Ticket Form View and if Other User try to Update Any Field or Try to Close Ticket

Generate Warning Message to Other User

System will generate a warning message when another user(s) will try to unlock the ticket or edit/update ticket information or data until Lock End Date. System will not allow any edit operation on it.

Helpdesk Support Ticket - Unlock Ticket

Unlock Ticket Button for Unlock Ticket

Lock Ticket Information Updated after Unlock

Contact / Support
Introducing Probuse Consulting Services Pvt. Ltd.

If you need any help or want more additional features, you may contact us through:
Email: [email protected]
Website: www.probuse.com
Skype: mustufa_probuse

Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.

Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.

Our Services

Odoo Implementation

Odoo Support

Odoo Customization

Odoo Migration

Odoo Training

This is an unofficial translation of the GNU Lesser General Public License into Vietnamese. It was not published by the Free Software Foundation, and does not legally state the distribution terms for software that uses the GNU LGPL - only the original English text of the GNU LGPL does that. However, we hope that this translation will help language speakers understand the GNU LGPL better.
GNU LESSER GENERAL PUBLIC LICENSE Version 3, 29 June 2007
Copyright (C) 2007 Free Software Foundation, Inc. <https://fsf.org/> Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
This version of the GNU Lesser General Public License incorporates the terms and conditions of version 3 of the GNU General Public License, supplemented by the additional permissions listed below.
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