APPS
Marketplace Whatsapp Live Chat 17.0

Marketplace Whatsapp Live Chat

$ 24.75 $ 24.75

v 17.0 0

Technical name	marketplace_whatsapp_live_chat
License	LGPL-3
Website	store.webkul.com/Odoo.html

Description
License

Marketplace Whatsapp Live Chat

The module adds the live chat support feature to Odoo Marketplace. The customers can now click on the Whatsapp widget on the Marketplace website and contact the seller(s) using Whatsapp regarding their queries or issues.

Information

User Guide

https://webkul.com/blog/tag/odoo/

Today Chat Support has Taken Precedence Over Phone Support

41% of customers expect livechat on a website
People prefer live chat support over phone support. Live chat support widgets are visible on almost all websites today
Live chats are quick and give instant resolution to the customers
Saves customer's time because they do not need to be on hold on the phone call
38% of consumers are more likely to buy from a company if they offer live chat support

Bring Whatsapp Chat Support to Odoo Marketplace Website

The module provides you with the functionality to install Chat Support widget on your Odoo Marketplace website.

Use Whatsapp over the phone to give the support to your visitors on Odoo Marketplace website

No need to be in front of the computer to answer customer's queries
The customers can reach out to their sellers regarding queries or issues about products
Provide real-time support to website visitors using Whatsapp
Have the customer's queries answered immediately to boost sales and revenue
Multiple sellers can be added to the single widget allowing quick response to the customers

Provide Chat Support using Whatsapp on Odoo Marketplace

Add Whatsapp live chat option to the Odoo Marketplace website
Sellers can attend customer's queries using livechat on the Marketplace website

Add Whatsapp chat widget to the Marketplace website

It adds Whatsapp chat widget to the Odoo marketplace website pages
The widget shows all the sellers providing chat support over whatsapp

Attend customer's issues and queries over Whatsapp

The customers can select any seller to send the queries via Whatsapp web
The seller receives the whatsapp message on his registered number

Includes different chat section of each seller

The Marketplace Whatsapp chat widget shows list of sellers
The availability timing can also be shown to the customers
The customer can choose the relevant seller to ask his query over chat

Admin Control on which seller can provide Chat Support

The admin can enable/disable the chat support of a seller from Odoo backend
Only active sellers show up on the Whatsapp chat widget on Odoo Marketplace

Customize the Whatsapp Chat Widget UI from Odoo

The admin can customize the UI of the Chat widget from backend
You can set the background colors, opening message. Title, etc of the Whatsapp chat support

Configuration
Website View

Configure the Marketplace Whatsapp Live Chat Widget from the backend

Fill in the Seller Whatsapp details for each seller separately

The Admin fill and edit the Whatsapp settings and other details for all the sellers
The seller can fill only his own details

Only the admin can activate or deactivate the seller Support from the whatsapp widget

If active, the seller's name will appear on the Whatsapp Widget and customer can reach out to him

The module adds the Whatsapp Chat widget to the Marketplace Website

All the sellers with active status shows up on the Whatsapp widget on Odoo Marketplace widget

The customers can click on any seller to ask their queries via Whatsapp Chat

The customers are redirected to Whatsapp after initiating the chaScreenshot of whatsapp

Help and Support

Get Immediate support for any of your query

You will get 90 days free support for any doubt, queries, and bug fixing (excluding data recovery) or any type of issue related to this module.

Write a mail to us:

[email protected]

Any queries or want any extra features? Just drop a mail to our support.

Write To US

Get in touch with our Expert:

https://webkul.uvdesk.com/en/customer/create-ticket/

Have any technical queries, want extra features, or anything else? Our team is here to answer all your questions. Just Raise A Support Ticket.

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