Whatsapp Chatbot
| Technical name | pragtech_whatsapp_central |
| License | OPL-1 |
| Website | pragtech.co.in |
| Included Dependencies | Whatsapp Base |
Pragtech Whatsapp Chatbot
Our Pricing includes User Manual, 90 Days Support (Monday-Friday 10am to 7pm IST) and One time Setup
We support for English / French / Spanish at an additional cost
| Supported Odoo versions & platforms | |
| Odoo.sh |  |
| Self Hosted | |
| Enterprise | |
| Community | |
| Odoo Online |  |
Works & tested on standard installations of Odoo with no third party apps
Free support only for odoo installations with no third party apps
Paid support availaible for Odoo installations with third party apps.
Our Service Offerings
Odoo Dedicated Resources
Odoo Success Packs
Odoo Turnkey Projects
To connect with us: [email protected]
API Supports
| APIs | V14 | V15 | V16 |
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Pragtech Whatsapp Chatbot
Overview
Whatsapp is an immensely popular chatting app used by 1.5 Billion people worldwide. It has an easy interface and can be used powerfully with Odoo. This module is a Centralise d solution and can have multiple use cases like, helpdesk, FAQ, promotions, Survey, Feedback etc.This is like an IVR for whatsapp which can be called an interactive text response system. A simple solution is the best solution and this application is the perfect example of this saying.
Features of Whatsapp Chatbot
Automatic Chat Bot.
Interactive.
Reduced human errors.
Quick Automated Response.
Higher Customer Satisfaction.
Easy onhand Solutions.
Preconditions to send a WhatsApp message to any contact:
- Type:- You can get the type of record for example invoice or sale order is coming from point of sale or general sale order.
- Check you have only one database(in case multiple databases are there then bidirectional functionality will not work).
- Check you have an https Odoo url.
- If the QR code is not scanned from Odoo or chat api: If the QR code is not scanned from Odoo or apichat then it will not work.
Hence, from this report company will understand about the tax value. Tax amount is very important during audit of a company. Hence this report is extremely important for any company.
Setup & Functionality.
In Odoo, go to Whatsapp Chatbot Menu → Whatsapp Chatbot Here you can create the parent child records.
Hierarchy Level.
We have defined this above level hierarchy. Currently we have configured the different actions in particular records. for example in Gucci Jacket we have set the Here we have defined the Action and we have also set the type. We have defined the following type in the action:
Send Text: You can send the text message whatever you have set in the URL as a text.
Send Image: It will send the image file you have set in the URL.
Send Video: It will send the Video file of the set URL.
Send Audio: It will send the Audio file of the set URL.
Send File: It will send the File of the set URL.
We can set as per our requirements and select the type and set the URL.
After setting up all the configuration of the action type. We just need to send the message on the scanned number. By default the initial message is the hello, hey or hi and it is the configuration which we have defined above.
When we send the message Hello, Hey or Hi. This is not case sensitive. It will give the response based on what we have configured.
If we type M or m it will give another response based on what we have configured.
If we send the wrong code then it will give the below message.
If we send the proper code like AP or ap etc then it will give the below response.
If we want to go to the Main Menu (We can send the * ) or Previous Menu (We can send the #) then we can also send the code for that. This code is also dynamic for Main and Previous Menu. We can configure this depending on our requirements.
If we send the *(Which we have set the Main Menu Code) then it will give the Main Menu response.
Again we send then M then send the AP so it will return the below Message.
In this Example we have added the 4 to 5 level Hierarchy.
If we type 1 and send then it will give us another list of the options and again if I type lj or LJ then it will give us another menu. This is the last one. It is based on the configuration.
In the above last message we have configured a different action. This example is set for the testing purpose.
Now i Type the L1 and send it. It will give the below response.
Here it gives the response the Audio File and the Image File because we have configured it in the action. Which we have already configured above.
If we Type the L2 and send it. It will give the below response.
Above response comes because we have configured it below.
If we Type the L3 and send it. It will give the below response.
Above response comes because we have configured it below.
If we Type the L5 and send it. It will give the below response.
Above response comes because we have configured it below.
Help Support Covid Relief
Pragmatic has always been contributing itswarsa social causes by exercising its Corporate Social Responsibility. We are pledged to COVID relief and have been donating a major share of our profits to COVID Pandemic Relief. By purchasing our apps and services you are becoming a part of helping the needy in these critical times. If you want to help further please connect with us and we will help you find NGOs whom you can donate directly.
Contact / Support
(Monday-Friday 10am to 7pm IST)Pragmatic Techsoft Pvt. Ltd.
Pragmatic is a global open source enterprise software development, consulting and products company. Our philosophy is to use Open Source tools and technologies to provide cost effective and green solutions for our customers.
We are a dynamic and fast growing company committed towards creating value for our customers. Located in Pune, India the educational and IT hub of western India, we take pride in delivering rapid, customized open source enterprise applications following agile and lean software methods. Whether you are developing an application from scratch, working on an existing application or porting your application to a new platform or framework, we can meet your business needs.
If you need any help or want more additional features, you may contact us through:
This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file).
You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one).
It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software.
The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software.
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