APPS
Merge Helpdesk Support Tickets and Issues 17.0

Merge Helpdesk Support Tickets and Issues

$ 37.95 $ 37.95

v 17.0 0

Technical name	support_helpdesk_ticket_merge
License	LGPL-3
Website	http://www.probuse.com
Extensions	Bundle of Website Helpdesk Support Ticket

Description
License

Support Helpdesk Ticket Merge

Support Helpdesk Tickets Merge Odoo App

Only Compatible with Odoo Community Edition

This app allows you to merge tickets for the help desk support tickets.

Main Features:

Allow support users to merge multiple tickets into one from list view of tickets.
Allow them to merge tickets into one existing ticket by considering it as primary ticket.
Allow them to create a new ticket also after merging multiple tickets.
Show Secondary tickets on primary ticket form.
After merge all secondary tickets will be archived in the system and will not appear in the list but in future if you want to see you can still make them active again.
Note: This does not merge or pass message history communication to new tickets or merged tickets.
For more details please check below screenshots and watch the video.

Edition Compatibility:

Only Community

Helpdesk Support Tickets List View

Wizard on Helpdesk Support Ticket Lists View

Wizard for Ticket Merge View

Primary Ticket and Secondary Ticket Smart Button to View on Ticket Form

Second Tickets List on Click of Secondary Ticket Smart Button on Primary Ticket

Create New Ticket on Merge Ticket Wizard

New Ticket Created after Selecting Option to Create New Ticket on Wizard

Contact / Support
Introducing Probuse Consulting Services Pvt. Ltd.

If you need any help or want more additional features, you may contact us through:
Email: contact@probuse.com
Website: www.probuse.com
Skype: mustufa_probuse

Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.

Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.

Our Services

Odoo Implementation

Odoo Support

Odoo Customization

Odoo Migration

Odoo Training

This is an unofficial translation of the GNU Lesser General Public License into Vietnamese. It was not published by the Free Software Foundation, and does not legally state the distribution terms for software that uses the GNU LGPL - only the original English text of the GNU LGPL does that. However, we hope that this translation will help language speakers understand the GNU LGPL better.
GNU LESSER GENERAL PUBLIC LICENSE Version 3, 29 June 2007
Copyright (C) 2007 Free Software Foundation, Inc. <https://fsf.org/> Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
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